Cancellation & Refund Policy – Vardhman Education
At Vardhman Education, we strive to deliver authentic, high-quality IGNOU and NIOS solved assignments, handwritten hardcopies, and admission guidance. Please read our Cancellation and Refund Policy carefully before placing an order.
1. Digital Products (Solved PDFs)
Due to the nature of digital media, once a solved assignment PDF or softcopy has been delivered via email or WhatsApp, no refunds or cancellations will be issued.
- Incorrect File Received: If you receive a wrong subject PDF or file due to a technical error on our part, we will replace it with the correct file within 24 hours at no extra cost.
- Duplicate Payment: If you were charged twice for the same order due to a payment gateway error, the extra amount will be refunded to your original payment method within 5–7 business days.
2. Physical Handwritten Assignment Hardcopies
Our handwritten assignments are custom-made on order according to student subject requirements and dispatched via Speed Post or courier services across India.
- Order Cancellation: Orders for handwritten hardcopies can only be canceled within 2 hours of order placement. Once writing or preparation has started, cancellation is not allowed.
- Damaged or Wrong Delivery: If the received physical package is damaged or contains incorrect subjects, contact us within 48 hours of delivery with proof (unboxing video/photos). We will dispatch replacement assignments promptly.
Have Questions Regarding Your Order or Refund Status?
Chat on WhatsApp3. Refund Request Process & Timelines
To request a refund or replacement under eligible conditions:
- Contact our support team via WhatsApp (+91 8588975303 / +91 7048935887) or email with your payment details and order ID.
- Approved refunds will be credited back to the original source account (UPI, Credit/Debit Card, Net Banking) within 5 to 7 working days.
Frequently Asked Questions (FAQ)
Q: Can I cancel my handwritten assignment order after dispatch?
No, once a physical handwritten assignment order has been written or dispatched via Speed Post, it cannot be canceled or refunded.
Q: What happens if I make a duplicate payment by mistake?
If you pay twice for the same subject/service due to a network glitch, share the payment screenshot with our team. The excess amount will be refunded within 5–7 days.